Self Service Human Resource (SSHR) pages gives Error "PLS-00302: component 'GET_CURR_NOTIFIED_ACTIVITY' must be declared" when trying to load. (Doc ID 2827170.1)

Last updated on JANUARY 24, 2022

Applies to:

Symptoms

When trying to access any of the Self Service Human Resource (SSHR) pages, below error is thrown.

ERROR
-----------------------

"You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details."

Exception Log:
-------------------------

Error Page

Exception Details.
oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-06550: line 1, column 23:
PLS-00302: component 'GET_CURR_NOTIFIED_ACTIVITY' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:931)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:481)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:205)

...............

........................

## Detail 0 ##

java.sql.SQLException: ORA-06550: line 1, column 23:
PLS-00302: component 'GET_CURR_NOTIFIED_ACTIVITY' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:931)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:481)

...............

........................

STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. Logged into "Employee Self Service" Responsibility.

2. Navigated to function "Personal Information".

3. In the launched page, under the cluster "Phone Numbers", clicked on "Update" button and got the above error message.

4. When clicked on "Click Here" link on the error message, above exception log is displayed.

5. Above error happens across the Self Service Human Resource (SSHR) Pages.

Changes

Upgrade from 12.1.3 to 12.2.12.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.