Reset Weight/Vol Option On Delivery Is Not Working - Receving Error "Failed to Update LPN"
(Doc ID 2827480.1)
Last updated on DECEMBER 16, 2021
Applies to:
Oracle Warehouse Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Shipping Transactions form
When attempting to use Reset weight/vol option to zero out the volume field on delivery details form, the value in the volume field is not getting zeroed and the following error occurs:
Error
Failed to Update LPN
Steps
The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Shipping Transactions form, query order number
3. Click Details button
4. Choose Reset Weight/Vol option and click go. The volume field should be blank after clicking go button. But volume field is not nulled and getting error message "Failed to Update LPN"
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |