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What are the Steps to Setup Advanced Collections? (Doc ID 282798.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.

Purpose

The intention of this document is to show the basic Collections setup steps in one location. This document is not to be used in place of the Oracle Collections Implementation Guide. Please make sure to setup all other associated products such as One to One Fullfillment for Release 11i, TeleSales, Interaction Center and any other CRM setups in the Implementation Guide.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1. Confirm additional product installation:
 2. Setup your Collections User:
 3. Decide what level you want the Dunning and Strategies to work.
 4. Setup the UOM for the Strategy processing to use:
 5. Exchange Rate Setup
 6. Collector Setup with and without Territories.
 7.  Create Delinquencies
 8. Dunning Plans or Strategies
 9. Schedule Processes for Workflow regarding Strategies
References

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