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EBS: Unable to login with ORA-01000: maximum open cursors exceeded (Doc ID 2828397.1)

Last updated on JANUARY 06, 2022

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to log in to EBS after providing the crrdentials
the following error occurs.

ERROR
-----------------------
You have encountered an unexpected error.Please contact your system Adminstrator for Assistance

OAcore server logs show the following error messages 

-----------------------

BEA-000000> <oracle.apps.fnd.login.LoginHelper.loadMessagesRegular
java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1
ORA-01000: maximum open cursors exceeded
ORA-00604: error occurred at recursive SQL level 1
ORA-01000: maximum open cursors exceeded
ORA-01000: maximum open cursors exceeded



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to the EBS login page
2. Provide the credentials
3. Home page is not displayed

4. Users see unexpected error is seen in the browser

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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