Unable to access India tax details and TDS tax details from invoice workbench form
(Doc ID 2828421.1)
Last updated on AUGUST 18, 2023
Applies to:
Oracle Financials for India - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
Problem statement
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On R12.2.x , unable to access GST and TDS tax menus for AP invoice workbench form.
i.e. found below issues
a. Tools- India tax details menu is missing.
b. Tools - TDS tax details menu though appearing, it is not launching the TDS form.
Steps to replicate
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a. (N) Oracle Payables - Invoices - Invoice workbench form.
b. Enter invoice header, line and distribution details.
c. Found Tools - India tax details menu for entering GST taxes is missing.
d. Tools- TDS Tax details menu isn't launching TDS form.
Because of this unable to transact any payable invoice with GST or relevant TDS taxes.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |