My Oracle Support Banner

A Service Contract End Date is Updated so it Will Expire Earlier but it Still Billed for the Original Total Amount (Doc ID 2829565.1)

Last updated on DECEMBER 21, 2021

Applies to:

Oracle Service Contracts - Version 12.2 and later
Information in this document applies to any platform.

Goal

The End Date on the contract sublines/lines/header was changed so that the contract would expire earlier than the original contract End Date. The Billing Schedules were updated to include the full amount that would have been billed through to the end of the original End Date in the remaining period. Why is this?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.