Message not found. Application: EAM, Message Name: "EAM_INVALID_ID" (Doc ID 2829622.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

After applying EBS Security patch received unhandled error
Customer is getting an error Message not found. Application: EAM, Message Name: EAM_INVALID_ID"
in WO search page when navigating from Instance Details page .

Error
-------
Message not found. Application: EAM, Message Name: "EAM_INVALID_ID"


Steps to recreate
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1. Application Navigation steps to replicate;
2. Resp = Customer Support Specialist
3. Nav - Customer Support: Agent Dashboard
4. Search for an existing SR, or, use advance search to search using the
Customer Name,
5. Open an Active SR, Update Instance (button)
In the Other Item Instance Details region, click on the Work Order link,
Resulting WO page returns.

Changes

Cause

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