My Oracle Support Banner

Return To Stock Option In Quick Ship Gives Error: Error Relieving reservation.|unexpected error : Quantity Y could not be unreserved for delivery detail XXXXXXX (Doc ID 2829638.1)

Last updated on DECEMBER 23, 2021

Applies to:

Oracle Warehouse Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

In Warehouse Shipping, 'Return to Stock' option in Quick Ship Gives error when trying to backorder a delivery during quick ship from WMS.

ERROR
Error Relieving reservation.|unexpected error : Quantity Y could not be unreserved for delivery detail XXXXXXX

STEPS
-----------------------
1) Pick Release a sales order which creates delivery in a WMS(Warehouse management system) enabled organization(auto pick confirm = No)
2) Complete the load/drop using paper based pick option in WMS
3) Navigate to the quick ship option
4) Scan delivery,ship method and then select the 'Return to stock option' to backorder the delivery
System gives error 'Error Relieving reservation.|unexpected error : Quantity Y could not be unreserved for delivery detail XXXXXXX


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.