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Contact Center: Jtf_stream_utils Package Reports Error in Task Tab (Doc ID 282967.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Customer Care - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

Within the Contact Center form (CSCCCCRC.fmb) when clicking the Task tab you receive the following error:

JTF_STREAM_UTILS package reports error
readDateTime: 100501: non-Oracle exception


Navigation: Customer Support
Customer Management --> Contact Center --> Task Tab

Changes

 

Cause

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