What Tables And Columns Build The Item_key
(Doc ID 282968.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 11.0.3 to 11.0.3 [Release 11]
Information in this document applies to any platform.
You are utilizing SRACTION workflow and there is a value for WF_ITEMS.ITEMS_KEY
Example: wf_items.item_key is 516228-10-256328.
What tables and columns build the item_key?
I am trying to abort the service dispatch workflow and would like to call the
procedure via sql - the procedure is currenly available via the service request
actions form from the special option in the menu.
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