Note Type And Visibility Become Non-editable In MFS Client
(Doc ID 2829836.1)
Last updated on DECEMBER 22, 2021
Applies to:
Oracle Mobile Field Service - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Multiplatform Client
ACTUAL BEHAVIOR
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Note Type and Visibility become non-editable in MFS
EXPECTED BEHAVIOR
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Expect to be the same as In EBS Server, always the user will be able to change the Note Type and Visibility of the notes
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in MFS client
2. Create Note for SR, save
3. Sync with Enterprise
4. Log in MFS client again, check the entered SR note
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |