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Authentication Failed Error in Employee Profile Page (Doc ID 2830721.1)

Last updated on JANUARY 13, 2022

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP13 and later
Information in this document applies to any platform.


Problem Statement:

When attempting to update employee photo from Employee Self-Service, from the Update Profile page we see
the following error occurs.

Authentication Failed


Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Responsibility: Employee Self-Service

2. Navigate: Employee Profile

3. Attempt to update picture.


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