My Oracle Support Banner

Sales Order Header Stuck in ENTERED Status With Workflow Error: 3146: Commit happened in activity/function 'BOOK_PROCESS_ASYNCH:BOOK_ORDER/OE_BOOK_WF.BOOK_ORDER' (Doc ID 2830742.1)

Last updated on DECEMBER 27, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry


When attempting to Book orders with ATO Models the the following error occurs.

ERROR
-----------------------
Book - Order, Manual Book Exception Error WFENG_COMMIT_INSIDE
3146: Commit happened in activity/function 'BOOK_PROCESS_ASYNCH:BOOK_ORDER/OE_BOOK_WF.BOOK_ORDER'


STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order : nnnn377
3. Header : ENTERED
    Header WF : Book - Order, Manual Book Exception Error WFENG_COMMIT_INSIDE
4. Line 1.1 > ENTERED > ATO MODEL XXX-SCS
    Line WF : Enter - Line Wait for Booking Notified
5. Try BOOKING the order >> Book - Order, Manual Book Exception Error WFENG_COMMIT_INSIDE
    3146: Commit happened in activity/function 'BOOK_PROCESS_ASYNCH


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.