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Unable to Apply Create Supply Hold for Back To Back(BTB) Line Due to OE_NO_HOLD_FOR_ACTIVITY Error (Doc ID 2833563.1)

Last updated on JANUARY 12, 2022

Applies to:

Oracle Order Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
After upgrading from 11i to 12.2.10
When attempting to Apply Workflow Activity Based Hold "Create Supply Hold", against BTB/ATO line the following error occurs from user interface.

Error

Hold on workflow activity Create Supply Hold is not applicable to this
record.
OE_NO_HOLD_FOR_ACTIVITY

Steps to Reproduce

<Hold Setup>

(N)OM > Setup > Orders > Holds
Hold Definition:
Type :Order Administration Hold
Workflow Item : OM Order Line
Workflow Activity: Create Supply Hold

<Steps to Reproduce>

  1. (N)OM > Orders, Returns > Sales Orders
    Create Sales Order with Back to Back line
  2. Progress Back to Back line till create requisition and purchase order and receive
  3. Order line status becomes Awaiting Shipping
  4. (N)OM > Orders, Returns > Sales Orders > Query the Order > Go to line > (B)Actions > Apply Hold
    Try to apply the WF Activity Based Hold "Create Supply Hold"

Changes

Upgrade from 11i to 12.2.10

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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