Unable to Apply Create Supply Hold for Back To Back(BTB) Line Or Pick Line Hold Due to OE_NO_HOLD_FOR_ACTIVITY Error (Doc ID 2833563.1)

Last updated on JANUARY 10, 2023

Applies to:

Symptoms

Problem Statement
After upgrading from 11i to 12.2.10
When attempting to Apply Workflow Activity Based Hold "Create Supply Hold", against BTB/ATO line the following error occurs from user interface.

Or

When attempting to Apply Workflow Activity Based Hold "Pick Line", against order line the following error occurs from user interface.

Error

Or

Steps to Reproduce

<Hold Setup>

(N)OM > Setup > Orders > Holds
Hold Definition:
Type :Order Administration Hold
Workflow Item : OM Order Line
Workflow Activity: Create Supply Hold

or

Workflow Activity: Pick Line

<Steps to Reproduce>

1. (N)OM > Orders, Returns > Sales Orders
   Create Sales Order with Back to Back line
2. Progress Back to Back line till create requisition and purchase order and receive
3. Order line status becomes Awaiting Shipping
4. (N)OM > Orders, Returns > Sales Orders > Query the Order > Go to line > (B)Actions > Apply Hold
   Try to apply the WF Activity Based Hold "Create Supply Hold"

or

1. (N)OM > Orders, Returns > Sales Orders
   Create Order and Execute Pick Release and Order Line Status becomes Picked
2. Apply workflow activity Pick Line Hold

Changes

Upgrade from 11i to 12.2.10

Cause

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