Not Able To Save Payroll Pdf Outputs From Employee Self Service When Using Microsoft Edge And Chrome
(Doc ID 2833722.1)
Last updated on APRIL 18, 2024
Applies to:
Oracle HRMS (UK) - Version 12.2.6 and laterOracle Payroll - Version 12.2.6 and later
Oracle HRMS (US) - Version 12.2.6 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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after upgrading EBS 12.1.3 instance to 12.2.9 and trying to Save pdf payslip on local machine from Edge browser. it is showing only .htm and not able to save the pdf.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Employee Self Service >Payslip
2- Open PDF Payslip in the browser but when click on download or save . There is no option to save it as PDF
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |