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Error While Removing Emergency Contact (Doc ID 2833866.1)

Last updated on JULY 22, 2022

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP14 and later
Information in this document applies to any platform.

Symptoms

When attempting to remove the Emergency contact in Self Service, the following error occurs:

ORA-20001: A relationship of this type already exists between these two people at this time. ORA-06512: at "APPS.HR_UTILITY", line 970 ORA-06512: at "APPS.HR_PROCESS_CONTACT_SS", line 15729 ORA-06512: at line 1


Steps to reproduce:

The issue can be reproduced at will with the following steps:

1. Navigate to Employee Self Service
2. Click on Personal Information
3. In the Emergency Contact section, select the contact and click Remove
4. In the Remove Contact page, enter a value for end date and click Next
Error occurs



Cause

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In this Document
Symptoms
Cause
Solution
References


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