NULL Error While Saving Charges On Service Request Form
(Doc ID 2833888.1)
Last updated on AUGUST 28, 2023
Applies to:
Oracle Teleservice - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.10 version, MICC Transfer to TSC
Error when saving Charges in Service request form
ERROR
-----------------------
NULL error pop up
STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Navigate to Service (R) -> Service Requests -> Create Service Request.
2. Provide required charge details and proceed with save to receive reported error.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |