GST: Error 'RVTTH-192.rvtthins: Subroutine ORA-20001: APP--20110' While Inspection Of Receipt After Correction Event (Doc ID 2834624.1)

Last updated on OCTOBER 19, 2023

Applies to:

Symptoms

When attempting to Inspect the Receipt from iSupplier Portal,
the Receiving Transaction Processor (RTP) is completing in error.

ERROR
-----------------------
In RTP request Log file, following error is printed:
-------------------------
RVTTH-192.rvtthins: Subroutine ORA-20001: APP--20110: Encountered the error in trigger JAI_RCV_RT_BRI_T1.ORA-20001: APP-JA-460524: &JA_MSG (JA_MSG=)-
ORA-06512: at "APPS.APP_EXCEPTION", line 72
ORA-06512: at "APPS.JAI_RCV_RT_BRI_T1 returne
RVTTH-060: Subroutine rvtthins() returned error

FND Debug Log is showing following error:
-------------------------
JAI.PLSQL.JAI_RCV_TAX_DET_PKG.DETERMINE_RCV_TAX ORA-1422: exact fetch returns more than requested number of rows


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iSupplier Portal.
2. Query for the Receipt and Correct the Receipt.
3. Create RECEIVE again with correct Details.
4. Inspect the Receipt.
5. RTP is completing in error.

Changes

Cause

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