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ARCMGTAP Errors in Approval Process with ORA-01403: no data found (Doc ID 2835248.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Credit Management - Version 12.2.9 and later
Information in this document applies to any platform.


Credit Application workflows (ARCMGTAP) are all ending in error with the following error after changing the approval list in AME:

Steps to Reproduce:

Responsibility: Credit Management Superuser
: Credit Application

  1. Submit a new Credit Request of a customer.
  2. Run the Workflow Background Process for ARCMGTAP to process the workflow.
  3. Go through each step of the approval process, before the workflow ends in error.




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