My Oracle Support Banner

PAXSUDBR Rates Disappeared From PA Rate Schedule Between 12.1.3 to 12.2 Upgrade (Doc ID 2835337.1)

Last updated on JANUARY 22, 2022

Applies to:

Oracle Project Billing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR:
----------------------
Rate schedule "019-LABOR BILL RATE" that is used on billable project for billing purposes appears blank, and has no values.

The job group which previously had a value of "xxxx" is now blank. In addition, the list of values to select job names does not have any entries either.

Recently customer upgraded from 12.1.3 to 12.2 and when they compare the two rate schedules from our current production to non-production test environment, the rate shows properly in the test environment.

Reproduce By Steps

1.  Use a Projects form responsibility

2.  Navigate to Setup > Expenditures > Rate Schedules

3.  Query the Job Rate Schedule and the record is blank for the Job Group

Changes

Recently customer upgraded from 12.1.3 to 12.2 and when they compare the two rate schedules from the difference instances, the rate shows properly in the 12.1.3 but not in 12.2

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.