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Unable To Access Claims From Trade Management Responsibility After Upgrade to 12.2.10 (Doc ID 2835563.1)

Last updated on JANUARY 24, 2022

Applies to:

Oracle Trade Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, All Others

Unable to open Claim pages from Trade Management responsibility after the system is upgraded to 12.2.10 application release

 
ERROR
-----------------------
java.lang.NullPointerException

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigate to Trade Management User Responsibility
2) click on Claims and receive below error
java.lang.NullPointerException


Cause

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In this Document
Symptoms
Cause
Solution
References


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