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Claim Mass Update - On Clicking Apply Receive Error Stale Data (Doc ID 2835744.1)

Last updated on JANUARY 27, 2022

Applies to:

Oracle Trade Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, CLAIMS

User is reporting they are receiving Error Stale Data when applying change to Claim Mass Update.


ERROR
-----------------------
Error: Stale Data



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Trade Management User > Claims
2. Select 2 claims, click mass update
3. Make change to update the claim owner.
4. Click apply, error received.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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