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Getting FRM-40735 and ORA-04062 Errors When Assigning Resources To A Territory (Doc ID 283576.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Territory Management - Version 11.5.9 to 11.5.10.2 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.
Oracle Territory Management - Version: 11.5.9
This problem can occur on any platform.
JTFTRCTR - JTFTRCTR

Symptoms

 When trying to create a territory and assign resources to it, get the following
message: FRM 40735 on-insert trigger raised unhandled exception ORA-04062

Steps To Reproduce:
- Log onto CRM Adminsitrator
- Navigate: Territory Manager > Territory Administration
- Query a Territory, For example: Oracle Sales and Telesales > Territory name
- Click on Resources Tab
- Select a resource
- Click Save
- Recieve error FRM 40735 on-insert trigger raised unhandled exception ORA-04062 at the bottom of the screen

Changes

 

Cause

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