Supplier Name Is Not Auto-populating In Non-Catalog Request Page. (Doc ID 2836039.1)

Last updated on MAY 01, 2024

Applies to:

Symptoms

On : 12.1.3 version, Other issues

ACTUAL BEHAVIOR

While creating non-catalog request, supplier information is not populating automatically after entering partial value in Supplier Name field and hit enter, and all values from other fields gets cleared out.
Issue occurs only in Chrome browser. Issue does not occur in Internet Explorer.

In Internet Explorer, once the user start typing the Supplier Name and hit Enter, the Supplier information populates automatically.

EXPECTED BEHAVIOR

Expected, In Chrome also, supplier information should populate automatically after enter partial value and hit enter.

STEPS

1. Login to application using Chrome browser.
2. Navigate to iProcurement Responsibility -> iProcurement Home page -> Shop -> Non-Catalog Request.
3. Enter Item Description, Amount, Currency.
4. Enter partial name for Supplier Name and hit enter.
5. The Supplier information does not pop up, and the entered data in all fields gets cleared out.

Changes

Cause

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