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Create Transfer And Assumptions Request is Timing out with "Can't reach this page" after 19c Upgrade from12c (Doc ID 2837286.1)

Last updated on FEBRUARY 07, 2022

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Customer Service

When attempting to create a transfer and assumption request after database upgrade to 19c,
the following error occurs.

ERROR
-----------------------
Can't reach this page
Make sure the web address ....... is correct


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using lease super user responsibility, query a booked contract.
2. Action >> Quote for modifications.
3. Navigate to requests tab.
4. Create Transfer and Assumption >> Go.
The error will display


Changes

Upgraded the database from 12c to 19c

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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