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Customer Deletion In Territory Management using WebADI upload process fails with error: EnterCustomer Name.Value1Value (Doc ID 2840586.1)

Last updated on JANUARY 28, 2022

Applies to:

Oracle Territory Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

When trying to delete a customer (row) in Territory Management using the WebADI upload process, the following error occurs in WebADI interface.


ERROR

EnterCustomer Name.Value1Value



The issue can be reproduced at will with the following steps:
1. Territory Management > Territory Administration > Territories
2. Download territory structure to excel
3. Mark a row as "Delete" and try to upload changed rows



Cause

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In this Document
Symptoms
Cause
Solution
References


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