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An Element is Not Producing Results for Some Employees During Payroll Run or QuickPay (Doc ID 2844738.1)

Last updated on FEBRUARY 10, 2022

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

An element is not showing any Pay Value in the Payroll Run Results form or statement of earnings (SOE) for some employees.  The Amount input value has a positive amount, but no Pay Value is produced during the Payroll or QuickPay run.


STEPS
-----------------------
The issue can be reproduced at will with the following steps in the HRMS Manager responsibility:

1. Enter an element entry for an assignment with a positive value in Amount input value field. 

    Navigate: People > Enter and Maintain > query for employee > Assignment > Entries > Entry Values

2. Run Payroll concurrent request.

    Navigate: Processes & Reports > Submit Processes and Reports > Single Request

3. View SOE and see no Pay Value for the element.

    Navigate: FastPath > Statement of Earnings



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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