Error: 'Rule group Currency or Currency Conversion Information Is Required', When Running Check QA for a Service Agreement

(Doc ID 284519.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Contracts - Version 11.5.8 to 12.1.2 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

When running Check QA for a Service Agreement the following error occurs.

Error:
Rule group Currency or Currency Conversion information is required.

Steps to reproduce:
1. Go to (R) Service Contracts Manager (N) Launch Contracts.
2. Search for an existing service agreement contract and open the contract.
3. The Service Agreement has this information:
From Currency is specified.
To Currency is specified.
The Type is specified.
There is no date.
4. Run Check QA
- the error occurs.

Cause

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