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Unable to Create Credit Memo for Consolidated Invoices for Multi Contracts Due to Error "no data found ORA-01403" (Doc ID 2847568.1)

Last updated on APRIL 09, 2022

Applies to:

Oracle Lease and Finance Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

In Lease Center, user is unable to create Credit Memo for the consolidated invoices for Multi Contracts due to error

Error
Unhandled exception in OKLCSACT_CRM.VALIDATE_CREDIT_RECORDS: ORA-01403: no data found ORA-01403: no data found, trg block: OKLCSACT_CRM_BUTTON, cur block: OKLCSACT_CRM, trg ITEM: OKLCSACT_CRM_BUTTON.ISSUE_CREDIT_MEMO, cur ITEM: OKLCSACT_CRM.SELECT"

Steps
1. (R) Lease Super User
2.(N)Lease Center > Create Credit Memo for consolidated invoice related to multiple contracts

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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