Process Order API Is Taking a Long Time to Process When Changing Customer on Orders
(Doc ID 2847616.1)
Last updated on FEBRUARY 13, 2022
Applies to:
Oracle Order Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version,
ACTUAL BEHAVIOR
---------------
Process order API is taking a long time to process when changing customer on orders. The issue occur after upgrading to 12.2.9.
On 12.1.3 instance it had a 1 min 25 sec processing time. While in 12.2.9 instance it had a 1hr 17 min processing time.
EXPECTED BEHAVIOR
-----------------------
Expect the same performance as in release 12.1.3.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run process order API to change customer on orders.
Changes
Upgrade from 12.1.3 to 12.2.9.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |