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Getting NULL POINTER EXCEPTION While Clicking Refresh Button in Extra Information Page (Doc ID 2847764.1)

Last updated on FEBRUARY 16, 2023

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP14 and later
Information in this document applies to any platform.


Problem Statement:

When trying to refresh the Extra Information on ESS, following error appears


oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
 at oracle.apps.per.selfservice.extrainfotype.webui.EitMainPageCO.processFormRequest

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

1. Login using Employee Self-Service

2. Navigate to Extra Information

3. Click on the three dots on the EIT Table and then click Refresh

4. Encounter the NULL pointer exception error


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