My Oracle Support Banner

G-Invoicing: Document Reference Number & Disbursing Office Symbol Are Not Stored For Each Settlement (Doc ID 2848016.1)

Last updated on MARCH 24, 2022

Applies to:

Oracle Project Billing - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

When a Receipt is applied to Accounts Receivables and a refund is applied on the same receipt, both of these events have separate document reference numbers.

These documents need to be stored for each settlement.

Steps to Reproduce
----------------------

  1. Log into a Projects responsibility with the G-Invoicing Dashboard
  2. Navigate to Performance Orders
  3. Create a Delivery Performance Order
  4. Interface with Accounts Receivables
  5. Create a reversal of the Performance Order
  6. Interface to Accounts Receivables
  7. The Performance Order Settelled information is stored in Performance Order, but the AR Receipt does not contain both orders settled information.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.