Evergreen Billing - Renewal Rent Start from Payment End Date and not Contract End Date (Doc ID 2848831.1)

Last updated on FEBRUARY 11, 2022

Applies to:

Symptoms

On : 12.2.7 version, Billing Modules

ACTUAL BEHAVIOR
---------------
Find that evergreen billing starts from payment end date and not contract end date.

If you create payment that runs for part of the contracts:

e.g. contract term - 36 month
payments 18 months - monthly

Evergreen Billing will start in month 19 for the short payment, but will only create once all the billing is completed on the contract.

EXPECTED BEHAVIOR
-----------------------
Expect evergreen billing to start from contract end date.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using lease super user responsibility, create a contract that will move to evergreen with 2 assets.
2. Create 2 payment lines:
 -Line 1 runs for the length of the contract
 -Line 2 runs for half the contract length
3. Book the contract and Bill it to the contract end date.
4. Run Terminate Expired Contracts process to turn the contract into evergreen.
5. Run Evergreen Billing to generate evergreen streams.
You see the short payment line generates Evergreen earlier than the contract end date.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.