Data not populated in JAI_IRN_DETAILS when Bill To and (Ship To OR Sold To) Customer is Different (Doc ID 2849370.1)

Last updated on JULY 12, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Data not populated in JAI_IRN_DETAILS when Bill To and (Ship To OR Sold To) Customer is Different

EXPECTED BEHAVIOR
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If all setups are in place then JAI_IRN_DTAILS should get populated

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Sales Order ((N) > Oracle Order Management > Orders,Returns > Sales Order (Make Sure Bill To and Sold To are different customers)
2. Tools > India Tax Details > Add GST Taxes
3. Pick Release and Ship confirm the same
4. Run Autoinvoice
5. AR Transaction gets created
6. Check JAI_IRN_DETAILS and no data is populated

Changes

Cause

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