My Oracle Support Banner

Order Is Not Populated with All the Pricing Context Field Values That Were Populated from the Pricing and Availability Form (Doc ID 2849647.1)

Last updated on MARCH 07, 2022

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Quoting & Negotiation

ACTUAL BEHAVIOR
Find that when one creates an order from the pricing and availability form where 7 pricing contexts were entered,
that only 3 pricing contexts are shown on the order line that was created.

EXPECTED BEHAVIOR
Expects all 7 pricing contexts entered on the pricing & availability form to come forth to the sales order / sales order line that was created

STEPS
The issue can be reproduced at will with the following steps:

1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to:Pricing and Availability
3. Enter data on basic tab.
4. Under the more tab, 7 Pricing Contexts are entered
5. Click on Create order
6. Query sales order 32 which was created
7. Click on line items tab > Pricing tab
8. Review pricing Contexts which only shows 3 Values whereas 7 values had been entered.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.