Cannot Start SFM Event Manager Queue: "version GLIBC_2.0 not defined in file libc.so.6"
(Doc ID 285009.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Service Fulfillment Manager - Version 11.5.9 to 22.214.171.124 [Release 11.5]
Information in this document applies to any platform.
After a fresh installation of 11.5.9 using JDK 1.3.1, the SFM concurrent managers cannot be activated and show Target = 1 and Actual = 0.
The concurrent manager's log file shows the following error message:
/d05/tat/tatcomn/util/jre/1.1.8/bin/../lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (libzip.so)
Unable to initialize threads: cannot find class java/lang/Thread
Could not create Java VM
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