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Knowledge Management Solution Content Shows HTML Tags After Oct-21 CPU Patch 33154541 (Doc ID 2850811.1)

Last updated on FEBRUARY 25, 2022

Applies to:

Oracle Knowledge Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Knowledge Management notes are not correctly displayed - i.e. HTML pages are not rendered and pictures and text is unreadable. 

Steps
(R) Knowledge Base System Administrator, Vision Operations
(N) Knowledge Management > Knowledge
Click on Solution
Solution is shows HTML code and text based characters

 

Changes

 The issue occurred after Oct-2021 CPU <Patch 33154541> - ORACLE APPLICATIONS RELEASE 12.1: CPU PATCH FOR OCT 2021

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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