My Oracle Support Banner

How To Setup In Order Management To Migrate From ASCP and GOP to SCP Planning Cloud and GOP Cloud - Setup and Error Resolution for Scheduling Failed. The Requested Item or One of Its Components Is Not Collected? (Doc ID 2850967.1)

Last updated on NOVEMBER 17, 2023

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3 and later
Oracle Global Order Promising - Version 12.1.3 and later
Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

What setup/configuration needs to be performed in Order Management when migrating from ASCP/GOP to use GOP in the Cloud to schedule orders?
Or initial testing encountered an error returned from Cloud GOP - Scheduling Failed. The requested item or one of it's components is not collected


Implementing Planning Cloud and GOP Cloud and using a custom integration to have Cloud GOP return sales order schedule date/details to EBS Order Management.
The current setup is to run ATP based on ASCP planning output. So one can changed setup to DISABLE the ASCP instance and the dates are now getting returned from Cloud GOP but getting the error.

Error: Scheduling Failed. The requested item or one of it's components is not collected.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.