Credit Check Processor Concurrent Request is Running too Long
(Doc ID 2851109.1)
Last updated on JANUARY 04, 2023
Applies to:
Oracle Order Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Transaction Payment
ACTUAL BEHAVIOR
---------------
After upgrading to Release 12.2.9, users are experiencing a performance issue when
running the Credit Check Processor. It is currently taking 2+ hours for the process to
complete... this is not acceptable on Live Production Instance.
EXPECTED BEHAVIOR
-----------------------
Expect the Credit Check Processor to complete is much smaller amount of time.
STEPS
-----------------------
1. Responsibility: Order Management Super User.
2. Run > Initialize Credit Summaries Tables (approx 20 minute)
3. Run > Credit Check processor (approx 2+ hours)
Changes
 Application has upgraded to 12.2.9
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |