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Credit Check Processor Concurrent Request is Running too Long (Doc ID 2851109.1)

Last updated on FEBRUARY 23, 2022

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Transaction Payment

ACTUAL BEHAVIOR
---------------
After upgrading to Release 12.2.9, users are experiencing a performance issue when
running the Credit Check Processor. It is currently taking 2+ hours for the process to
complete... this is not acceptable on Live Production Instance.

EXPECTED BEHAVIOR
-----------------------
Expect the Credit Check Processor to complete is much smaller amount of time.

STEPS
-----------------------
1. Responsibility: Order Management Super User.
2. Run > Initialize Credit Summaries Tables (approx 20 minute)
3. Run > Credit Check processor (approx 2+ hours)


Changes

 Application has upgraded to 12.2.9

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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