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Miscellaneous Issue Transaction Does Not Retire The Asset For Normal Non Serialized Item Instances (Doc ID 2851895.1)

Last updated on APRIL 13, 2022

Applies to:

Oracle Asset Tracking - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Support Codes

ACTUAL BEHAVIOR
---------------
For Normal Item Non - Serialized item instances Misc. issue transaction does not retire the asset.
The concurrent program "Interface Move Transactions to Oracle Assets" is ending with Null output.
Because this ends in NULL, the user is not able to run Post Mass Retirement and continue the rest of the steps

EXPECTED BEHAVIOR
-----------------------
The program  "Interface Move Transactions to Oracle Assets" output should contains the Action as ADJUST.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Test Case: How To Create and Retire An Asset From A Normal Item Without Using Projects (Doc ID 1308794.1)

Step 1: Setup a non serialized normal item

(R) Asset Tracking Super User
(N) Inventory > Items

Step 2: Purchase the item

(R) Asset Tracking Super User
(N) Purchasing > Purchase Orders > Purchase Orders

Step 3: Create a Receipt

(R) Asset Tracking Super User
(N) Purchasing > Receiving > Receipts

Step 4: Issue to Field Location (deploy item and put it “In-Service”)

(R) Asset Tracking Super User
(N) Inventory > Transactions > Miscellaneous Transaction

Step 5: Create Accounting for receiving and issue transactions

(R) Cost Management - SLA
(N) SLA > Create Accounting.
- Run ‘Create Accounting – Cost Management’ program

Step 6: Interface inventory transactions to Oracle Asset Tracking

(R) Asset Tracking Super User
(N) Requests > Run
- Run 'Create Assets: Interface Inventory Transactions to Oracle Assets' program.

Step 7: Create the asset (capitalize asset and put it “In-Service”)

(R) Asset Tracking Super User
(N) Fixed Assets > Mass Additions > Post Mass Additions
- Run ‘Post Mass Additions’ program

Step 8: Receive item from Field Location back to Inventory Location

(R) Asset Tracking Super User
(N) Inventory > Transactions > Miscellaneous Transaction

Step 9: Interface Move Transactions to Oracle Assets

(R) Asset Tracking Super User
(N) Requests > Run
- Run 'Interface Move Transactions to Oracle Assets' program

Step 10: Issue item from Inventory Location and then run the same program 'Interface Move Transactions to Oracle Assets'

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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