Class Status is shown as 'Not Attempted' , if the Learner Plays the Class Before Subscribing to the Certification, later Subscribes to Certification. (Doc ID 2852553.1)

Last updated on JUNE 16, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Class status is shown as 'Not Attempted' in Learner home page and learner's Learning History page, if learner plays the class, later subscribes to certification.

EXPECTED BEHAVIOR
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'Status' column in Learner Home and learner's Learning History for the class should show as "Completed".

STEPS
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The issue can be reproduced at will with the following steps:

1. Learner Self Service > Learner Home > Learner is enrolled into an online class (ClassA) which belongs to a course "CourseA", 

2. Learner completes this online class, i.e Class has Player Status "Completed" and Enrollment Status "Attended"

3. Learner subscribes into a certification,  "CertA",which has "CourseA" as its component.

4. Certification status becomes "Subscribed"

5. However, the "Status" column in Learner Home and learner's Learning History for "ClassA" shown as "Not Attempted"

Changes

Cause

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