Error codes W0, F8 When Adding Banks Using Customer Interface (RACUST) (Doc ID 2852590.1)

Last updated on OCTOBER 13, 2022

Applies to:

Symptoms

When running the customer interface, the user receives the errors below for several customers:

ERROR
-----------------------
W0 - Bank and branch name already exists.
F8 - A bank and branch with this bank number and branch number already exists

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables Manager
2. Select Customer Interface
3. Populate interface with the bank details that are causing the issue.
3. Bank Details include same bank branch name and bank branch number for a single account.  
4. Run Customer Interface

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.