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Warranty Invoice Imported From Order Entry Is Not Getting Processed by Submit Accounting Due To Incorrect warranty_end_date (Doc ID 2853059.1)

Last updated on MARCH 02, 2022

Applies to:

Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Unable to process Warranty Invoice from Order Entry.  The warranty was created with incorrect warranty_end_date that is earlier than warranty_start_date.
When Submit Accounting runs, the invoice is not getting processed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. import invoice from Order Entry with incorrect warranty_end_date
2. invoice generates in Receivables with incorrect gl_date and rule_end_date
3. run Submit Accounting, invoice does not process


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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