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Billing Group Error: 'Bank Account - Select a valid value' (Doc ID 2853191.1)

Last updated on MAY 09, 2022

Applies to:

Oracle Lease and Finance Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Billing Modules

Error while creating Billing group for Customer

ERROR
-----------------------
Bank Account - Select a valid value

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Navigate to Receivables (R) -> Customers -> Customers, create same bank account at Account and Site levels.
2. Navigate to Lease Super User (R) -> Lease.
3. Proceed to Operations (T) -> Billing Group.
4. Select Bank account existing at both levels and apply to receive stated error.

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot create billing group for Customer account which is defined at Account and Site levels.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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