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EBS: Unable to open OAF page from the forms page after after upgrading the desktop JRE client version to JRE 8u291 and later in EDGE browser (Doc ID 2853376.1)

Last updated on MARCH 04, 2022

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to open the OAF page from the forms page after after upgrading the desktop JRE client version to JRE 8u291 and later in EDGE browser

EXPECTED BEHAVIOR
-----------------------
Users should be able to open OAF page from the forms page after after upgrading the desktop JRE client version to JRE 8u291 and later


STEPS
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1. Login to EBS
2. Navigating to Alert Manager -> Distribution List
3. After clicking the distribution list the frmservlet.jnlp will download
4. Opening the frmservlet.jnlp it will display the forms page
5. Click on the switch responsibility and find the System Administrator responsibility and click ok.
6. Choose the Oracle Applications Manager -> Workflow (or any other OAF page)
7. After choosing the Workflow function the page is not opening.

Changes

Upgraded the desktop JRE client version to JRE 8u291 or later when using Java Web Start to run Java content on the client were missing.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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