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ORA-06502: PL/SQL: numeric or value error When During Mass Settlement Due To Claim Comments Exceeding Length (Doc ID 2853440.1)

Last updated on MARCH 04, 2022

Applies to:

Oracle Trade Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.11 version,

Receiving error when submitting Claim Mass Settlement due to claim comment length.


ERROR
-----------------------
ORA-6502: PL/SQL: numeric or value error: character string buffer to small in
Package AR_RECEIPT_API_PUB Procedure Apply
An unexpected error occurred when applying application on receipt through AR
Receipt API.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Trade Management User > Claims > Mass Settlement
2. Select claim and transaction
3. Process as write-off
4. On submit, receive error




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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