Can Outcomes And Results Be Inactivated Through Profile ?
(Doc ID 2854234.1)
Last updated on MARCH 08, 2022
Applies to:Oracle Customer Interaction History - Version 12.2.7 and later
Information in this document applies to any platform.
Is there anyway to turn off /inactivate Outcomes,Results ,Actions etc through profile?
Interaction History JSP Admin ->Interaction History-> Outcome
Similarly Results, Activity Type, Action.
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