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Can Outcomes And Results Be Inactivated Through Profile ? (Doc ID 2854234.1)

Last updated on MARCH 08, 2022

Applies to:

Oracle Customer Interaction History - Version 12.2.7 and later
Information in this document applies to any platform.


Is there anyway to turn off /inactivate Outcomes,Results ,Actions etc through profile?
Interaction History JSP Admin ->Interaction History-> Outcome

Similarly Results, Activity Type, Action.


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