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In Entered 'Parent Supplier Name' Disappeared After Pressing The Save Button On The Organization Page (Doc ID 2854495.1)

Last updated on MARCH 09, 2022

Applies to:

Oracle iSupplier Portal - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Supplier Admin Issues

ACTUAL BEHAVIOR
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Entered 'Parent Supplier Name' disappeared after pressing the Save button on the Organization page (/oracle/apps/pos/supplier/webui/OrganizationPG) however the conformation message shows ‘changes to Organization have been saved’.

EXPECTED BEHAVIOR
-----------------------
Expect parent supplier name not to be disappeared from the page after saving

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Payables Manager > Suppliers> Entry
2. Search the supplier for adding the Parent Supplier Name
3. Go to the Organization page
4. Search for the parent supplier
5. Parent Supplier Name entered (validated) and Parent Supplier Number provided automatically
6. Save button was pressed.
7. The confirmation message appeared '‘changes to Organization have been saved’
8. Parent supplier disappeared  

Cause

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In this Document
Symptoms
Cause
Solution
References


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