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Sales Agreement Is Locked By Another User. Please Try Later. Sales Agreement Number: XXXXXXXXXX (Doc ID 2854690.1)

Last updated on MARCH 09, 2022

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

We are getting error when inserting a new line on an existing sales order and also when inserting through API (oe_order_pub.process_order).


ERROR
-----------------------
'Sales agreement is locked by another user. Please try later. Sales Agreement Number: XXXXXXXXXX'




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Using API & Orders Workbench, Order Organizer > Query the Sales Agreement Order Number > Add a new Line
3. Receive error



Cause

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In this Document
Symptoms
Cause
Solution
References


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