PO Approval Blocked Due To End-Dated Employee (Doc ID 2854848.1)

Last updated on MARCH 10, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Standard PO (PO) Approval hierarchy issue

PO got approved by the last approver, but meanwhile, one of the approvers from approval chain became ex-employee (was end-dated).

Due to this , PO Action History shows :

1 2/23/2022 SUBMIT        Abd***
2 2/24/2022 APPROVE      Sal*** (Ex-employee Now)
3 2/27/2022 APPROVE      Bad***
4 2/27/2022 APPROVE      Ram***
5 2/27/2022 QUESTION    Moh***
6 2/27/2022 ANSWER       Bad***
7 2/27/2022 APPROVE      Moh***
8 3/1/2022   APPROVE      Nem*** (CEO Final Approver) <<< here should stop the approval flow

but PO went to :
==================
9   3/3/2022  NO ACTION   Kha***
10 3/3/2022  SUBMIT          Abd***
11 3/3/2022  APPROVE        Bad***
12                                      Kha***

STEPS
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The issue cannot be reproduced at will .

When it happened, following steps were performed :

(N) Purchasing Super User responsibility > Purchase Orders > create PO > Submit it for approval > Check Menu > Tools : Action History

Cause

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